Women requested help after experiencing gender-based violence, domestic and sexual violence, personal problems and co-dependence. Men requested help with personal problems, addiction or to request information.
Legal protection and legal services
631 legal consultations were provided to 406 people including: 102 statements of claim, 44 advocacy requests, and 15 protection orders.
Legal representation in courts (legal representation and services provided by Sezim's advocate): 43 civil cases (106 court appearances) and 7 criminal cases (47 court appearances). In 32 cases, the court ruled in in favor of Sezim's clients.
Legal advocacy in courts (legal advocacy provided by Sezim's human rights defender): 4 criminal cases (7 court appearances) and 4 civil cases (25 court appearances). In 3 cases the court ruled in favor of Sezim's clients.
Psychologists and psychotherapist conducted 1715 consultations for 422 people: 87% - women, 13% - men.
53% applied with personal problems;
27% - victims of domestic violence;
12% - victims of gender-based violence; 8% - other.
with the support of the Mayor's office of Bishkek, Ministry of Labor and Social Development of KR, DIMES Foundation
Sezim's 20-bed residential crisis shelter provides temporary refuge to women and children who have experienced violence.
The shelter offers psycho-social and legal services to assist families in living a life free from violence.
For the reporting period the Shelter provided services to 319 people, out of them 145 women and 174 children.
• victims of domestic violence - 139 women and 170 children;
• victims of sexual violence - 2 women and 2 under-aged minors;
• victims of forced marriage - 1 woman;
• victims of human trafficking - 1 woman;
• vulnerable migrants - 2 women and 2 children.
Madina, 32 years old, (son 9 years old, daughter 2 years old): "Of course, it's hard for me now to raise and support two children, but I will never go back to the past, the most important thing for me is that my children finally live in a calm environment" .
In April 2019, Madina applied for help to the Sezim. Madina was a senior nurse who worked for many years in a city hospital. Her husband systematically abused her. For years she hid her bruises under her clothes. Her husband accused her of not being able to give birth to a second child. Madina wanted to save the marriage, and she and her husband adopted a 2-month-old girl.Her husband continued to beat her. One day, after a severe beating, Madina decided to run away. (Doctors later diagnosed she had suffered a concussion). While running away from him, she injured her leg and ran to a neighbor who called an ambulance. After being released from the hospital, Madina took her children and turned to our Shelter for help. She arrived in a serious psychological condition and was determined to divorce. Madina underwent a rehabilitation program for two months and participated in support groups. She received training on economic empowerment through the "AIDS Foundation East-West" project. With the support of Sezim's lawyer, she filed for divorce and division of property. Since the 2-bedroom apartment where they lived with her ex-husband was registered in the name of his brother, Madina did not receive housing. She was, however, able to sue for her husband's expensive car, which she sold, using the proceeds to buy a 1-room hotel type apartment outside the city of Bishkek. Madina currently lives there with two children. She has been transferred to a local hospital where she works as a nurse. Sezim assisted her in placing her daughter in kindergarten.
In 2019 the Hotline received 1321 calls: 82% - women and 18% - men.
Child psychologist conducted 291 consultations, out of them:
123 consultations for 95 children; 168 - for 133 parents.